Your Privacy Matters at jk66

Introduction and Scope

This Privacy Policy ("Policy") sets out how jk66 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects personal information about individuals ("you", "the User", "the Player") who visit, register with, or otherwise interact with the jk66 online betting and casino platform, accessible at jk66.io and any associated web or mobile application interfaces.

This Policy applies to all personal data that jk66 processes in connection with the operation of its platform, regardless of the channel through which that data was collected — including website visits, account registration, financial transactions, support interactions, and marketing communications.

By accessing the jk66 platform or registering a player account, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the jk66 Terms & Conditions and Responsible Gaming Policy, both of which are accessible from the footer navigation of this site.

Who We Are

jk66 is an online betting and casino platform operating at jk66.io, designed to serve adult entertainment needs for players based in Bangladesh. The platform offers cricket betting, live casino games, slot games, and other interactive gaming products. jk66 operates as an entertainment platform serving the Bangladesh market, with all player communications conducted in English.

For the purposes of this Privacy Policy, jk66 acts as the data controller in respect of personal data collected directly from users of the platform. Where jk66 engages third-party service providers to process data on its behalf (for example, payment processing partners such as bKash, Nagad, and Rocket, or identity verification service providers), those parties act as data processors under instructions from jk66.

For all data-related enquiries, including requests to exercise your rights under this Policy, you may contact jk66 at: [email protected]. Please include "Privacy Enquiry" in the subject line of your communication.

How We Collect Your Data

jk66 collects personal data through a variety of channels and means. The primary methods of data collection are described below:

• Direct provision: Data you provide to jk66 when completing the registration form, submitting identity verification documents, communicating with our support team, or updating your account profile. This includes your name, date of birth, contact details, and payment method information.
• Automated technical collection: Data collected automatically when you visit or use the jk66 platform, including your IP address, browser type, device identifiers, operating system version, session timestamps, and navigation patterns. This data is collected through server logs, cookies, and similar technologies.
• Transaction records: Data generated when you make deposits, place bets, claim bonuses, or request withdrawals. This includes transaction amounts, timestamps, associated payment account references, and game outcome data.
• Support interactions: Data exchanged during live chat sessions, email correspondence, or any other communication you initiate with the jk66 support team. These interactions may be recorded for quality assurance and dispute resolution purposes.
• Third-party verification partners: In certain circumstances, jk66 may receive data about you from third-party identity verification or fraud prevention services engaged to confirm your eligibility to hold a player account. Any such data is handled in accordance with this Policy.

jk66 does not purchase personal data from data brokers or acquire personal data from social media platforms without your explicit consent.

How We Use Your Personal Data

jk66 uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, verify your identity and age (21+), maintain your account profile, and provide you with access to jk66 platform features.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. Financial data is processed exclusively for transaction purposes and is not retained beyond the period required to complete and record the transaction.
• Platform security and fraud prevention: To monitor account activity for signs of fraudulent behaviour, unauthorised access, money laundering, or terms violations. This includes automated pattern analysis and, where necessary, manual review by the jk66 compliance team.
• Responsible gaming compliance: To monitor player behaviour for signs of problem gambling, enforce self-exclusion requests, apply deposit or loss limits set by the player, and respond to referrals from responsible gaming support services.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain records of support interactions for internal quality and training purposes.
• Legal and regulatory compliance: To meet obligations imposed by applicable anti-money laundering (AML) requirements, age verification obligations, and other legal duties applicable to the operation of an online gaming platform.
• Platform improvement: To analyse usage patterns across the platform, identify technical issues, improve game offerings, and enhance the overall user experience for players in Bangladesh.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications. You may opt out at any time (see Section 11).

Legal Basis for Processing

jk66 processes personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Performance of a contract: Processing your account registration data, identity verification data, and financial transaction data is necessary for jk66 to fulfil its contractual obligations to you under the Terms & Conditions.
• Compliance with a legal obligation: Certain processing activities — including age verification, AML record-keeping, and cooperation with lawful requests from competent authorities — are necessary for jk66 to comply with its legal obligations.
• Legitimate interests: jk66 processes technical and usage data for fraud detection, platform security, and service improvement, where such processing is proportionate and does not override your privacy interests.
• Consent: Where jk66 relies on your consent as the legal basis for processing — for example, in relation to optional marketing communications or the use of non-essential cookies — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Cookies and Tracking Technologies

The jk66 platform uses cookies and similar tracking technologies to maintain session state, recognise returning users, personalise your experience, and gather analytics data that helps us improve the platform. Cookies are small text files placed on your device when you visit a website; they do not contain executable code and cannot access other files on your device.

The types of cookies jk66 uses include:

• Strictly necessary cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, last-visited game categories, and responsible gaming limits. These improve your experience but are not strictly essential.
• Analytics cookies: Used to collect aggregated, anonymised data about how users navigate the platform. This data helps jk66 identify popular features, detect navigation problems, and prioritise improvements.
• Security and fraud detection cookies: Used to identify unusual login patterns, detect bot activity, and protect against credential stuffing and other automated threats.

You may manage your cookie preferences through your browser's settings. Please note that disabling certain categories of cookies may affect the availability or performance of some jk66 platform features. Instructions for managing cookies in common browsers are available through each browser's help documentation.

Data Sharing and Third Parties

jk66 does not sell your personal data to third parties. We may share your personal data with carefully selected third-party service providers and partners only where necessary for the purposes described in this Policy. All such third parties are required to maintain appropriate security standards and are prohibited from using your data for any purpose other than the specific service they provide to jk66.

Categories of third parties with whom jk66 may share personal data include:

• Payment processing partners: Including bKash, Nagad, Rocket, and Upay. These providers receive only the financial data necessary to process the specific transaction and are subject to their own regulatory obligations as licensed mobile financial service providers in Bangladesh.
• Identity verification providers: Third-party services engaged to verify player age and identity documents. These providers process document data under strict contractual controls and do not retain verified documents beyond what is required for the verification process.
• Game software providers: Including studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game providers may receive a pseudonymous player session identifier for the purpose of delivering game content and recording game outcomes. They do not receive directly identifiable information such as your name or payment details.
• Platform infrastructure providers: Cloud hosting, content delivery, and database services used to operate the jk66 platform. These providers act as data processors under jk66's instruction and have no independent right to use your data.
• Legal and regulatory authorities: jk66 may disclose personal data to competent authorities, law enforcement agencies, or financial intelligence units in Bangladesh where required to do so by law or in response to a lawful request.

International Data Transfers

As an online platform, jk66 may store and process personal data on servers located outside of Bangladesh. Where personal data is transferred to countries that may not provide the same level of data protection as Bangladesh, jk66 ensures that appropriate safeguards are in place prior to any such transfer.

Safeguards employed for international data transfers may include: contractual clauses that obligate the receiving party to protect personal data to a standard equivalent to that required under this Policy; technical security measures including encryption in transit and at rest; and access controls that limit who within a third-party organisation may view transferred data.

If you would like further information about the safeguards jk66 applies to international data transfers, please contact us at [email protected].

Data Retention

jk66 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with legal retention obligations, or to resolve disputes and enforce agreements. The following indicative retention periods apply to the main categories of data we hold:

• Account and identity data: Retained for the duration of your active account relationship with jk66, and for a minimum of five (5) years following account closure, consistent with AML record-keeping obligations applicable to financial service platforms.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with financial record-keeping obligations.
• Support and communications data: Retained for up to three (3) years from the date of the last interaction, to support dispute resolution and quality improvement.
• Technical and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Raw technical logs are typically retained for no longer than 12 months.
• Marketing preference data: Retained until you withdraw consent or request deletion. Opt-out records are retained indefinitely to ensure we do not inadvertently re-add you to communications lists.

Upon the expiry of applicable retention periods, personal data is securely deleted from jk66 systems or rendered permanently anonymous such that it can no longer be attributed to any identifiable individual.

Your Data Rights

As a user of the jk66 platform, you have the following rights in relation to the personal data we hold about you. jk66 is committed to honouring these rights promptly and without undue restriction.

• Right of access: You have the right to request a copy of the personal data jk66 holds about you, together with information about how that data is used and with whom it is shared.
• Right to rectification: If any personal data jk66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your jk66 account dashboard.
• Right to erasure: In certain circumstances, you have the right to request that jk66 delete personal data it holds about you. This right is subject to jk66's legal retention obligations — for example, financial transaction records must be retained for the periods described in Section 9.
• Right to restrict processing: You have the right to request that jk66 restricts the processing of your personal data while a dispute regarding its accuracy or the lawfulness of its processing is being resolved.
• Right to data portability: Where jk66 processes your data on the basis of consent or contract, and processing is carried out by automated means, you have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where jk66 relies on legitimate interests as the legal basis for processing. You also have an absolute right to object to the processing of your data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a request in writing to [email protected] with the subject line "Data Rights Request". jk66 aims to respond to all valid data rights requests within 30 calendar days. In cases of complexity or high volume, this period may be extended by a further 60 days, in which case jk66 will notify you of the extension and the reason for it.

Marketing Communications

jk66 may send you promotional communications including bonus offers, deposit match notifications, tournament announcements, and seasonal promotions (such as Eid, Pohela Boishakh, or IPL/BPL-season offers) where you have opted in to receive such communications at the time of registration or subsequently through your account preferences.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in the "Notifications" section of your jk66 account dashboard.
• Clicking the unsubscribe link included in any marketing email sent by jk66.
• Contacting the jk66 support team via live chat or email at [email protected] and requesting removal from all marketing lists.

Please note that opting out of marketing communications does not affect the delivery of transactional and operational messages related to your account, such as deposit confirmations, withdrawal notifications, security alerts, and updates to these policies. These messages are sent on the basis of contract performance or legal obligation rather than consent, and cannot be disabled while your account remains active.

Children and Minors

The jk66 platform is strictly an adult service. Access to and use of jk66 is limited to individuals who are at least 21 years of age. jk66 does not knowingly collect personal data from individuals under the age of 21.

Where jk66 discovers or is notified that personal data has been collected from a minor — whether through the provision of false date-of-birth information at registration or by any other means — jk66 will immediately suspend the relevant account, void any bets placed, return any net deposited funds (excluding winnings) to the originating payment source, and permanently delete all personal data associated with the account.

If you believe that a minor may have registered an account with jk66, please notify us immediately by contacting [email protected]. jk66 takes the protection of minors extremely seriously and will act promptly on all such reports.

Security Measures

jk66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and jk66 servers, ensuring that your login credentials, personal information, and financial data cannot be intercepted in transit.
• Encrypted data storage for sensitive fields including payment account identifiers and identity document references, which are stored in encrypted form within jk 66's database infrastructure.
• Role-based access controls that restrict internal access to personal data to authorised personnel only, based on their specific job functions. All internal data access is logged and subject to regular audit.
• Multi-factor authentication requirements for all jk66 internal staff who have access to systems containing player personal data.
• Regular security assessments including vulnerability scanning and penetration testing of the jk66 platform and supporting infrastructure, carried out by qualified security professionals.
• Incident response procedures that enable jk66 to detect, contain, and respond to data security incidents promptly. In the event of a data breach that poses a risk to your rights and freedoms, jk66 will notify affected users without undue delay.

While jk66 takes all reasonable precautions to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jk66 immediately at [email protected] if you suspect any unauthorised access to your account.

Changes to This Policy

jk66 reserves the right to update or amend this Privacy Policy at any time. Changes may be required to reflect updates to our services, changes in applicable law, or improvements to our data governance practices. The date of the most recent revision is indicated at the top of this Policy.

Where a change to this Policy is material — meaning it affects the way we collect, use, or share your personal data in a significant way — jk66 will notify registered players via a platform notification or email at least 14 days before the change takes effect. Your continued use of the jk66 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you do not agree with a proposed material change to this Policy, you should stop using the jk66 platform and may request closure of your account by contacting [email protected] before the change takes effect.

Contact and Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to raise a concern about how jk66 handles your personal data, please contact our support team using the details below:

• Email: [email protected] (Subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 via the jk66 platform — Bangladesh Standard Time (BST, UTC+6)
• Response time: jk66 aims to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 30 calendar days.

jk66 is committed to resolving any privacy concerns you raise directly and transparently. We encourage you to contact us in the first instance before escalating a complaint to any external authority, as we are often able to resolve concerns quickly through direct engagement.